AI Assisted support ticket solution: Instant Auto-Reply with Resolution
Our AI-driven support ticket solution is designed to:
Seamlessly integrate with your existing platforms such as Salesforce, HubSpot, Zoho, Freshdesk, etc.
Automate ticket responses in real time while preserving your existing workflows
Empower support agents with contextual, knowledge-based reply suggestions for faster resolution
How It Works:
A customer raises a ticket through email or webform.
Our AI Assistant reviews the content and fetches accurate, relevant information from your internal resources – past tickets, FAQs, product documentation, and more.
It generates a draft response for the agent to review, personalize if needed, and send—cutting response times dramatically.
Faster Response Times: Most replies generated within minutes
Consistent, Accurate Replies: Pulled directly from verified internal knowledge sources
Reduced Agent Workload: Focus more on complex and high-value queries
Scalable Efficiency: Handle more queries without increasing headcount
Continuous Learning: AI improves as it learns from past interactions
Let’s have a 15-minute chat about your needs.
We’ll meet to discuss your custom software needs in detail including potential options and feasibility.
Review your custom software plan and we'll get started developing for you!
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